Interestingly, this applies to the execution of both core and non-core business operations.In the case of the latter, Facilities Management (FM) has a pivotal role to play in support of the core business and must be closely coupled with the organization’s strategy overall.

Trends have shown that FM contributes most to an organization when it is approached from the strategic level. To be fully effective, your FM strategy must be aligned with the corporate objectives. To ensure that this is achieved, the FM department needs to work collaboratively with senior management.

Ideally, your FM strategy should include a number of key components, such as:

Management strategy: This defines your FM business unit objectives and describes how it operates and how it is structured. Key competency requirements and associated professional development plans should also feature.

Performance Management strategy: The Performance Management strategy of every FM should carefully outline the measurement metrics of the FM department and a sustainable approach to continuously improve the set targets.

Support services strategy: This is a very key component of the FM strategy because it ensures that the operational needs of your customers are met and they are satisfied. This is further reflected in the most appropriate way of delivering service with regard to in-house or outsourced resources.

Accommodation and workplace strategies: It is essential that your organization understands its current and future accommodation requirements. This is to ensure that it neither runs out of space nor carries the burden of excess space. This strategy informs decisions regarding your property portfolio and guides the organization’s attitude towards workplace design, specifically in relation to alternative workplace strategies.

Maintenance strategies: This strategy responds to a range of factors including: your corporate image, condition and age of your buildings, lease period remaining, etc. Given these variables, it is important to fully understand the life cycle of your assets and to find the most appropriate balance between planned and reactive maintenance.

Although listed distinctly, these strategies are all interlinked and interdependent. Changes in one area of your FM strategy will more likely influence the other.

To gain insights into the effective development and deployment of these strategies, register to attend the Ghana Facilities Management Masterclass 2.0

The Facilities Management Masterclass is a two-day case-study masterclass session designed to take Facilities Management professionals and top executives through best practice standards in Operations and Maintenance, Strategy and Leadership and FM administration.

According to Ekow Woode, Country Manager, Alpha Mead Ghana, the second edition of the Ghana FM Masterclass is a response to call by professionals who were unable to attend the first edition. “After the success of the first edition, we have received requests on the next one; so here we are”, he said.

Woode Furthered: “the need to efficiently manage and maintain Real Estate assets to increase the lifespan and functionality of businesses, is compelling organization around the world to employ Professional Facility Managers. In a developing market like Ghana, this trend is also speedily increasing awareness for FM practices and the demand for FM professionals”.

“So the FM Masterclass training is designed to help professionals in Ghana respond to this challenge and help their organization reduce operational costs, improve productivity and bottom line performance”, he explained.

Speaking on her experience at the first edition, Akwa Adjei-maofo, Managing Director, Listening Bureau, said: “This training has equipped me with the necessary skills required of a professional Facilities Manager. It has empowered me with the different procedures required to deliver FM services to international standards and our company is now about to expand based on the knowledge gained from this experience”.

Also, Deborah Naa Adjeley Sowah-Kettey, Managing Director Desired Effect commented: “before this training, I had very little knowledge about FM. But this course has really improved my understanding. The organization and coordination are top notch, and it is now helping me see more opportunities in the market”.

For more details and registration,  Contact +233505610844, twitter @AMTC_ng or send an email to Ghanatraining@amfacilities.com